Landlord guide
Landlord Services – Icon Residential
Icon Residential specialises in the London and Essex property market, providing landlords with a full range of services designed to maximise rental income, protect their investment, and make property management straightforward and stress-free.
Why Choose Us?
- Tailored Service – We work with you to meet your specific requirements and expectations.
- Maximise Your Rental Income – From marketing to tenant referencing, we ensure your property is let at the best possible rate.
- Peace of Mind – Rent protection and safety checks keep your investment secure.
- Full Transparency – Access your property information anytime via our Landlord Portal through Property File.
Our Services Include:
- Professional Photographs & Floor Plans – Present your property at its best.
- Advertising – Featured on our website and major portals including Rightmove, Zoopla and OntheMarket.
- Tenant Referencing – Comprehensive checks including credit, employment, and residential history.
- Digital Tenancy Agreements – Simple, secure, and legally compliant electronic signing.
- Safety Inspections – Electrical and Gas checks for tenant safety and compliance.
- Energy Performance Certificates (EPCs) – Accurate and up-to-date certifications.
- Rent Collection & Arrears Management – Efficient handling of all payments and arrears.
- Rent Protection – Optional cover to safeguard your rental income against tenant default.
- Client Accounting & Reporting – Transparent financial statements available at any time.
- Property Repairs & Maintenance – Coordinating reliable contractors for required work.
- Inventory Inspections – Detailed records to protect both landlord and tenant.
Contact us today to discuss your property and discover how Icon Residential can make letting easy, profitable, and stress-free.
| Service | Tenant Find: 75% of one month’s rent excluding VAT (of the achieved monthly rent | Set-up fee 60% inc VAT (of the achieved first first months rent) Rent Collection Fee 8% inc VAT per calendar month, gross rents due. | Fully managed: 12% of rent (inc. VAT) |
|---|---|---|---|
| Agree the rental value | |||
| Provide guidance on compliance with statutory provisions and letting consents | |||
| Advise on refurbishment requirements | |||
| Erect board outside property in accordance with Town and Country Planning Act 1990 (where possible) | |||
| Market the property and advertise on relevant portals | |||
| Carry out accompanied viewings (as appropriate) | |||
| Find tenants | |||
| Advise on non-resident tax status and HMRC (if relevant) | |||
| Collect and remit initial months’ rent | |||
| Provide tenants with method of payment | |||
| Deduct any pre-tenancy invoices | |||
| Make any HMRC deduction and provide tenant with the NRL8 (if relevant) | |||
| Agree collection of any shortfall and payment method | |||
| Advise all relevant utility providers of any changes | |||
| Demand, collect and remit the monthly rent | |||
| Arrangement payments for statutory requirements | |||
| Pursue non-payment of rent and provide advice on rent arrears actions | |||
| Undertake two routine visits per annum and notify the outcome to the landlord | |||
| Arrange routine repairs and instruct approved contractors (providing three quotes) | |||
| Hold keys throughout the tenancy term | |||
| Security Deposit dilapidation negotiations |
LANDLORD FEES SCHEDULE
ADDITIONAL NON-OPTIONAL FEES AND CHARGES
Landlord Withdrawal Fees (before move-in): £250.00 (inc. VAT) per tenancy. To cover the costs associated with the marketing, advertising and tenancy set-up should the landlord withdraw from the tenancy before it has started.
DURING TENANCY FEES
Additional Property Visits: £25 excluding VAT / £30 including VAT per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.
Rent Review Fees: £0.00(inc. VAT) per tenancy.
Review rent in accordance with current prevailing market conditions and advise the landlord, negotiate with the
tenant(s), direct tenant(s) to make payment change as appropriate, update the tenancy agreement and serve a Section 13 Notice if the tenancy is on a periodic basis.
Renewal Fees: £100.00 (inc. VAT) per tenancy.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.
Right-to-Rent Follow-Up Check: £0.00 (inc. VAT) per check.
Undertaking a repeat check in person on a time-limited visa in accordance with the Immigration Acts 2014 and 2016. Notifying the Home Office should an illegal overstayer be identified. This does not apply to a Tenant-Find service.
Landlord Withdrawal Fees (during tenancy): £100.00 (inc. VAT) per tenancy. To cover the costs associated with advising the tenant on the change and the position of the security deposit, transferring the security deposit to the landlord or new agent, notifying all utility providers and local authority (where necessary) and returning all relevant documents held by the agent to the landlord. This does not apply to a Tenant-Find service.
Arrangement Fees for works over £0.00 ___0% of net cost
(inc. VAT). Arranging access and assessing the costs with any contractors, ensuring work has been carried out in accordance with the Specification of Works and retaining any resulting warranty or guarantee. Fully Managed service only.
END OF TENANCY FEES
Check-out Fees: £180.00(inc. VAT) per tenancy.
Attending the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit.
Tenancy Dispute Fee: £120.00 (inc. VAT) per tenancy.
The costs associated with the preparation of all evidence and submitting the case to the tenancy deposit scheme as well as dealing with all correspondence relating to the dispute. This only applies where the agent has protected the deposit.
Fees for the service of Legal Notices (Section 8 or Section 21): £50.00(inc. VAT) per Notice.
Court Attendance £100 excluding VAT per hour / £120 including VAT per hour
Landlord Withdrawal Fees (before move-in): £350+VAT per tenancy. To cover the costs associated with the marketing, advertising and tenancy set-up should the landlord withdraw from the tenancy before it has started.
DURING TENANCY FEES
Additional Property Visits: £25 excluding VAT / £30 including VAT per visit.
Should the landlord request property visits in addition to those within their existing Terms of Business, this covers the costs of attending the property.
Rent Review Fees: £100.00(inc. VAT) per tenancy.
Review rent in accordance with current prevailing market conditions and advise the landlord, negotiate with the
tenant(s), direct tenant(s) to make payment change as appropriate, update the tenancy agreement and serve a Section 13 Notice if the tenancy is on a periodic basis.
Renewal Fees: £100.00 (inc. VAT) per tenancy.
Contract negotiation, amending and updating terms and arranging for the signing of a further tenancy agreement.
Right-to-Rent Follow-Up Check: £50.00 (inc. VAT) per check.
Undertaking a repeat check in person on a time-limited visa in accordance with the Immigration Acts 2014 and 2016. Notifying the Home Office should an illegal overstayer be identified. This does not apply to a Tenant-Find service.
Landlord Withdrawal Fees (during tenancy): £100.00 (inc. VAT) per tenancy. To cover the costs associated with advising the tenant on the change and the position of the security deposit, transferring the security deposit to the landlord or new agent, notifying all utility providers and local authority (where necessary) and returning all relevant documents held by the agent to the landlord. This does not apply to a Tenant-Find service.
Dealing with insurance claims £50 excluding VAT per hour / £60 including VAT per hour
END OF TENANCY FEES
Check-out Fees: £180.00(inc. VAT) per tenancy.
Attending the property to undertake an updated Schedule of Condition based on the original inventory and negotiating the repayment of the security deposit.
Tenancy Dispute Fee: £120.00 (inc. VAT) per tenancy.
The costs associated with the preparation of all evidence and submitting the case to the tenancy deposit scheme as well as dealing with all correspondence relating to the dispute. This only applies where the agent has protected the deposit.
Fees for the service of Legal Notices (Section 8 or Section 21): £50.00(inc. VAT) per Notice.
Court Attendance Fees: £50.00 (inc. VAT) per hour.
FINANCIAL CHARGES
Interest on Unpaid Commission: 1.25% above the Bank of England Base Rate from Due Date until paid.
Contractor Commission: 10% of contractors invoice (inc. VAT). To cover the costs associated with arranging and facilitating the visit of a vetted professional tradesperson.
Submission of Non-Resident Landlords receipts to HMRC
£60 (inc. VAT) quarterly. To remit and balance the financial Return to HMRC on both a quarterly and annual basis.
Additional HMRC Reporting Fees: £50.00 (inc. VAT) per request. Responding to any specific queries relating to either the quarterly or annual Return from either the landlord or HMRC.
Fees for providing an Annual Income and Expenditure Schedule: No charge.
Foreign Currency Payment Fees: £0.00(inc. VAT) per payment. Should the landlord request a payment to be made in a currency other than that which is agreed within their existing Terms of Business, this covers the costs of providing a payment in another currency.
OTHER FEES AND CHARGES
Arrangement Fees for refurbishments over £5000.00: 10.00% of net cost (inc. VAT). Arranging access and assessing the costs with any contractors, ensuring work has been carried out in accordance with the Specification of Works and retaining any resulting warranty or guarantee.
Obtaining more than three contractor quotes: £50 (inc. VAT) per quote. Fully Managed service only.
Vacant Property Management Fees: £60(inc. VAT) per visit.
To cover the costs associated with visiting the property to undertake visuals checks on the inside and outside at a frequency mutually agreed with the landlord.
Management Take-over Fees: £150.00 (inc. VAT) per tenancy.
To cover the costs associated with taking over the management of an ongoing tenancy, ensuring all statutory compliance has been undertaken, confirming everything under “Set-up Fees” above, receiving and protecting the security deposit and providing all necessary legal documentation to the tenant.
Deposit Transfer Fees: £50.00(inc. VAT) per deposit.
Should the landlord request any changes to a protected deposit during a tenancy, this covers the costs associated with legal compliance for said request.
Helping you do more
Rental yield calculator
years of experience from our leadership team
The amount of revenue generated for our clients